The September Issue

satisfaction, services en ligne. Abstract The purpose of this paper is to study consumer loyalty within the context of on line services. This paper describes a theoretical model of consumer loyalty that integrates a relational vision in the e-service context: Trust, satisfaction, perceived value and commitment are essential components of relational marketing that would help us to identify consumer loyalty determinants towards a web site Based on the theoretical model, a set of hypothesis are formulated

par la microfinance d’une part et les banques commerciales de l’autre. Elle a ouvert la voie de diverses rencontres, portées en particulier par le CGAP 8, qui cherchent à favoriser ces rapprochements. En avril 2008, la déclaration de Pocantico 9, issue de divers leaders de la microfinance venant de différents pays, organisations et points de vue, apporte un regard encourageant mais vigilant sur le secteur, en défendant la protection des consommateurs et la promotion de standards et principes d’éthique

Belloni: New expectations for luxury 10 Corporate Governance 12 The LVMH Share 14 Review of operations 16 Wines & Spirits 24 Fashion & Leather Goods 32 Perfumes & Cosmetics 40 Watches & Jewelry 46 Selective Retailing 16 24 52 Sustainable development 54 Our Code of Conduct 55 Human resources Contributing to the future of tradition 63 Corporate sponsorship to support culture, youth and humanitarian action 64 Protecting the environment 71 Consolidated Financial Statements 4 32

donc e e e a e e les responsables de ces institutions. iii A mes parents A Aleksandra et Cezary iv Table des mati`res e Introduction g´n´rale et R´sum´ de th`se e e e e e 1 1 Reconciliation between market and competition : letting the State intervene 18 1.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 1.2 Motives of public intervention . . . . . . . . . . . . . . . . . . . . . 20 1.2.1 Intervention for reasons of efficiency . . . . . . . . . . . .

review in this study the different factors which have been proposed in the literature as possible explanations of commodity prices sudden upsurge between 2006 and 2008. We examine as to whether scientific evidence validates any causal relationship. We emphasize in particular the role of explanatory variables underpinning the co-movement of energy and food price rise. Our aim is to provide an up-to-date understanding of food and energy market relationships, so as to better anticipate the possible changes

certain nombre d’entre elles, internalisé par le propriétaire dirigeant. Ces résultats remettent donc à l’ordre du jour les propositions de Castaldi & Wortman (1984). Ces auteurs, partant des conclusions d’un rapport publié en 1972 par the Office of Advocacy of the Small Business Administration et traitant des barrières au développement et à la croissance des PME, soulignent l’importance du conseil d’administration comme organe susceptible de contribuer à lever ces barrières. Ainsi, considéré comme

mentales, congruence perçue. Abstract: This paper highlights the brand equity influence on perceived taste of food product. Through the advertising on the manufacturing process of products, we study the influence of the perceived congruity by the consumers between this advertising and the brand also. Besides, we put forward the hypothesis this kind of advertising is able to generate mental representations which can also influence the perceived taste. Key words : taste, brand, brand equity, mental

THE SHALLOWS ALSO BY NICHOLAS CARR The Big Switch: Rewiring the World, from Edison to Google Does IT Matter? THE SHALLOWS What the Internet Is Doing to Our Brains NICHOLAS CARR W. W. NORTON & COMPANY New York * London Copyright © 2010 by Nicholas Carr All rights reserved “The writing ball is a thing like me…” from Gramophone, Film, Typewriter by Friedrich A. Kittler, translated by Geoffrey Winthrop-Young and Michael Wutz. Copyright © 1996 by the Board of Trustees of the

and GAAP in the People's Republic of China This 20-page booklet identifies and explains 81 differences between International Financial Reporting Standards and US GAAP. This 32-page booklet identifies and explains 108 differences between International Financial Reporting Standards and Chinese GAAP. ©2002 Deloitte Touche Tohmatsu All rights reserved Printed in Hong Kong HK064-02 The information in this publication is written in general terms. It is intended as a guide only and the application

des réseaux de l’est du Canada (EMRCan, 1988) Muskrat Falls Gull Island La Romaine 17 Cet avantage économique est bénéfique pour tous, sauf d’un point de vue environnemental lorsque l’énergie importée à faible coût par Hydro-Québec est issue de centrales brûlant du charbon. De plus, comme l’électricité vendue au Québec l’est à faible prix et que la consommation interne est par conséquent plus élevée, les juridictions voisines du Québec doivent construire des centrales thermiques qui