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This Adweek Books address the challenges and opportunities of the marketing and advertising industries, written by leaders in the business. We hope readers will find these books as helpful and inspiring as Adweek, Brandweek, and Mediaweek magazines. Great Books from the Adweek Series Include: Disruption: Overturning Conventions and Shaking Up the Marketplace, by Jean-Marie Dru Truth, Lies and Advertising: The Art of Account Planning, by Jon Steel Perfect Pitch: The Art of Selling Ideas and Winning

defended one view about the metaphysics of persons, and also claimed that personal identity is not what matters. In this paper I shall give some further arguments for this second claim, and also try to respond to some forceful objections by Mark Johnston. I shall not, however, try to decide what does matter, since that is a much larger and more difficult question. 1 PART O NE 1 The Metaphysics of Persons We can start with some science fiction. Here on Earth, I enter the Teletransporter. When I

(twice) Copyright 0 1997, Elsevier Ltd. All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of the copyright holder except in accordance with the provisions of the Copyrightpesigns and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham

Name / Organisation Date (YY/MM/D D) Signature Responsible Author First Review Second Review / Approval Process Coordination Template Coordination Quality Approval Made effective Page II Document History Version 0.1 Date Change Description / Reason for Change (DD.MM.YY) 20.01.09 Initial draft for chapters 3.1Client 3.3 Company code 3.4 Credit control area 4.1 Customer master 4.2 Vendor master 4.3 Chart of accounts 4.4 Taxes Initial draft for chapters 3.5 Controlling area 3.6 Operating

4. Health issues p. 82-105 2. The upper part of the photograph shows the red ribbon usually associated with campaigns to fight AIDS. There is a quote written below the ribbon as well as the source of the quote. It’s the declaration of commitment adopted by the United Nations General Assembly in 2001. 3. • Le professeur peut confier cette tâche à un groupe qu’il équipe d’un ordinateur (en classe si la chose est possible, sinon ce groupe peut être envoyé au CDI) ; il dispose des quinze minutes habituelles

Introduction ‘Jonathan Culler has always been about the best person around at explaining literary theory without oversimplifying it or treating it with polemical bias. Literary Theory: A Very Short Introduction is an exemplary work in this genre.’ J. Hillis Miller, University of California, Irvine ‘An impressive and engaging feat of condensation . . . the avoidance of the usual plod through schools and approaches allows the reader to get straight to the heart of the crucial issue for many students, which is:

Imprimé au Cned - Site de Rennes 7 rue du Clos Courtel 35050 Rennes Cedex 9 Sommaire Conseils généraux Séquence 1 p.5 Fighting for a good cause p.15 Séquence 2 Necessity is the mother of invention p.47 Séquence 3 Every man to his trade p.77 Séquence 4 The world’s your oyster p.129 Séquence 5 India : a member of the Commonwealth p.177 Séquence 6 Let’s focus on artistic creation Corrigés des activités Annexes p.217 p.263 p.353 Sommaire général – AN21 3 C onseils généraux Sommaire

| |Making the Case for Service Recovery --  Customer Retention | |Articles & Research on Service Recovery | |[pic]“The Profitable Art of Service Recovery, “ Harvard Business Review, Hart, Heskett, & Sasser, 1990.

In the last few years Russians economy was grown. The most important reason for this are the resources of natural gas and crude oil. For this increasing more and more foreign companies invested and settled down in Russia. But of course the company has to be cautious because Russia has different law and often it is different to the law of the own country. In this report, I will write about the political situation and its structure. Furthermore, I will show you the economics of Russia, the trade