Knowledge

capitalization process used in this story (process component) ? « Knowledge Management Systems (KMS) enable organizations to better manage processes for capturing and applying knowledge and expertise. These systems collect all relevant knowledge and expertise in the firm, and make it available wherever and whenever it is needed to improve business process and management decisions. They also link the firm to external sources of knowledge.” Essentials of Management Information Systems, 9th edition, Laudon

system; if there are some conflicts between the organizational culture and the new information system, implementing the system will be in trouble ( Ke & Wei, 2007). Finally, users of ERP system in the company need some knowledge about the system; without having appropriate knowledge, failing the system is inevitable. Appropriate strategies for implementing ERP Resolving national differences Regarding to the fact that international differences influence various aspects of ERP implementation and

Sommaire Partie I – Le Knowledge Management ........................................................ 3 Partie II – Action Learning ........................................................................... 4 Partie III – Projet professionnel .................................................................. 5 Bibliographie ............................................................................................... 6 Webographie ...........................................................

de la connaissance dans l'entreprise: Parmi les projets qui préoccupent l'esprit des dirigeants d'entreprise celui de la gestion et du partage des connaissances et certainement l'une des plus transversaux ce nouveau mode gestion porte le nom de Knowledge Management (K.M). Les origines : La notion de "K.M" proprement dite, apparaît en 1989 dans des journaux type "Harvard Business Review". Le terme se retrouve dans la presse grand public, type Fortune en 1991. La notion ne surgit pas en ex nihilo

which provides a good Information System. Organizational learnings • Organizational competences Apple developped a specialized knowledge in technologies such as computer, mp3 by creating its products. To acquire this knowledge, Apple hired high-level graduated people interested in NTIC so they would benefit from both specialized knowledge and know how and insist on the implication of the employees in the company. • Functional competences Apple invested $ 1.8 Bn

Le knowledge management, une approche qui échappe aux DRH jeudi 3 juillet 2003, par Collecte CND F.M Le knowledge management s’intègre dans une stratégie nouvelle misant sur le partage du savoir et le développement du capital intellectuel des entreprises en favorisant le dialogue entre savoirs des individus et celui des organisations. Hakim Belkébir, consultant en ressources humaines et développement, décortique ce nouveau concept et les méthodes et outils nécessaires à sa mise en place. L’Economiste :

management de projet 15 BIBLIOGRAPHIE Adenfelt, M., & Lagerstrom, K. (2006). Enabling knowledge creation and sharing in transnational projects. International Journal of Project Management, 24(3), 191. Akgun, A.E., Byrne, J.C., Keskin, H. , & Lynn, G.S. (2006). Transactive memory system in new product development teams. IEEE Transactions on Engineering Management, 53, 95-111. Alavi, M., & Tiwana, A. (2002). Knowledge integration in virtual teams: The potential role of KMS. Journal of the American Society

bluekiwi changement collaboration Communautés Communication community management conduite-du-changement culture économie-du-savoir email enterprise-social-software Entreprise 2.0 generation-Y Information / Connaissances Innovation intranet intranet-2.0 Knowledge-management leadership Management management-2.0 marketing marque-employeur organisation performance Pratiques / Outils collaboratifs process productivité Recrutement réseaux réseaux-sociaux Ressources Humaines rh roi social-media social-software

la connaissance ▪ 10.1.4 Concepts de gestion des documents ▪ 10.1.5 Métiers en rapport avec la gestion des connaissances o 10.2 Liens externes o 10.3 Bibliographie 0 Définitions La gestion des connaissances (en anglais Knowledge Management) est l'ensemble des initiatives, des méthodes et des techniques permettant de percevoir, d'identifier, d'analyser, d'organiser, de mémoriser, et de partager des connaissances entre les membres des organisations, en particulier les savoirs créés

the data you are provided with. For further tips and hints, pleaserefer to the sample exercise and its evaluation Specialists’ Tests and EU Knowledge In the previous system, this knowledge was always tested in the second (written) phaseof the exams in the form of multiple choice tests and an essay; in the new system thistype of domain specific knowledge is tested in the assessment phase mainly in the formof a practical exercise or in the framework of the case study. This latter is closely relatedto