European Quality Improvement System

was carried out in summer 2006 in the four case study countries: Italy, France, Germany and Switzerland. In all case study countries, organic wine has a positive image regarding grape production and wine processing. However, regarding its sensorial quality, organic wine still faces image problems although it has improved in the meanwhile according to a part of the focus group participants. Consumers expect organic wine to be healthy, pure and naturally produced. Besides, they have a critical attitude

ménages leurs consommations d’eau, de gaz et d’électricité en euros. Ometeo : application pour Smart Phone permettant d’agir sur le chauffage, la climatisation et les volets roulants. Whiskook : autocuiseur intelligent qui suggère des recettes avec un système de mélangeur intégré et de nettoyage automatique. La brosse à dent intelligente : contrôle et prévient en cas de problèmes bucco-dentaires. Homebox : boîtes aux lettres capables de recevoir des objets encombrants ou de maintenir une commande au chaud

obtaining of certain advantages. In some systems of criminal law, the analyzed notion is larger, in the sphere of corruption being included both the facts mentioned above, and other unlawful facts concerning the abusive and unauthorized use of the power (political, administrative, judiciary), but also facts concerning the advantages procurement. On this line are included the Spanish, Portuguese, German and other penal codes. Thus, for the majority of penal systems, the corruption is a concept foremost

possible”1. It relates to the package of company measures which aim to use the ecological positioning of the company or brand name to promote increased sales or improve company image. “Green Marketing must satisfy two objectives: improved environmental quality and customer satisfaction”2. It can be based on the ecological characteristics of a product (ecological raw materials, recyclable products, ozone friendly cars which emit less CO2), green activities (withdrawal of plastic bag distribution in supermarkets)

Technological industry uses components from many countries so it can be a threat for the company POLITICAL Increasing of terrorism all around the world which has some repercussion: increasing delays, safety for transportation... (wikinvest, 2009) European Union expansion (Toyo, M, 2010) Cheaper labor costs a) The economic, technological and political aspects. First of all , in a context of economic globalization constantly growing, companies are facing a sharp increase in competitiveness. Indeed

........................................................................................ 15 North America (US as a Proxy) ............................................................................................................ 15 Europe (The European Union as a Proxy) ........................................................................................... 18 Asia (Japan as a Proxy) ............................................................................................................

officielles des Communautés européennes, 2001 ISBN 92-894-0377-2 © Communautés européennes, 2001 Reproduction autorisée, moyennant mention de la source Printed in Belgium IMPRIMÉ SUR PAPIER BLANCHI SANS CLORE AVANT-PROPOS Central Audiovisual Library, European Commission L orsque j’ai pris mes fonctions de commissaire chargée de la politique des transports, l’été dernier, j’ai reçu un dossier de doléances dont il ressortait que la croissance constante du trafic aérien en Europe engendrait des retards

des explications et à la qualité de l’information fournie pour arriver à satisfaire cette population. Mots clés : Cancer - Soins palliatifs - Satisfaction des patients - EORTC INPATSAT32 - Maroc. iii ABSTRACT Objective: In order to improve the quality of health services, patient satisfaction should be considered as a legitimate outcome of care especially in oncology. The main objective of our study was to measure the level of user satisfaction in the Palliative Care / Treatment of pain/ Emergencies

assortment and product rationalization, category placement, category structure and in-store, in-market auditing and testing. > Decision Support Services provides so ware tools and delivery methods with tools that range from analytical and data-management systems to standard reports that are automatically refreshed when databases are updated. > TDLinx provides universal coverage and unique codes for stores, outlets and accounts, as well as Trade Dimensions directories. broadcast networks and major cable

today: is gaining importance. Crisis <-> Innovation => new opportunities -> new ventures -> new businesses -> new jobs. policy principles for innovation Empowering people to innovate (empower them) * Education & training systems. * Get most out of people (employees). -> L/T investment policy (no direct results). * Get most out of people (clients). -> push them to give feed-back (complains). * Consumers should participate in innovation process