{draw:frame} Intergroup conflicts and its impact on performance

Date: 26/11/2009 Introduction Every person has experienced work in group in one way or another. Acting in group is natural for a human being who needs to interact with others. It came from childhood games, and it continues existing during all scholarship to get you ready for your career, where team work is done in lot of jobs. The ability to work in team is one of the main competences that companies are looking for, especiallyfor business and engineers students. I chose to work on a subject of group work because I had 3 last year full of team assignments, and all business careers that I expect to do will include team works. Project after projects, I lived many experiences of work, and also had different efficiency in the work, depending on the way the group acted. Knowing all those elements, , Nevertheless, the last experience I had at EGC (the name of my school) was particularly different from the others. A conflict happened inside what was our group, but we had to accomplish our objectives. I will explain this situation in the next part. The topic I will develop all along this report will be the intergroup conflicts and its impact on performance. To analyze it, I will focus on the situation I lived and how my group has been able to manage it, then I will look at different concepts relating to the subjects of the group dynamics, teamwork and what make an effective group. In the last part, we will see what I would do if I were in this situation again, regarding the expert advices. What was the situation? During my three years in EGC Réunion, we had at least 6-7 project groups per year in every subject. Furthermore, every year we had a project, in which you had to be involved for a whole scholar year among a team of 4 or 5. The last year project concerned us working on a business creation, with several oral presentations with professional persons. We had to go from